Which platforms can I include?
Microsoft 365 / Entra ID, Google Workspace, AWS, Microsoft Azure, Google Cloud, on-premises Active Directory and other SaaS. Select “Not sure yet” if you need help establishing the inventory.
Does this include a 24/7 SOC?
You can request monitoring, SOC support and 24/7 coverage. Delivery, staffing, tools, hours and response targets require confirmation in the proposal. The website does not activate these services.
Can we keep our existing provider?
Yes. Describe their role so the proposal can address gaps, integration or oversight without assuming replacement. Confirm access and contractual boundaries with them.
Can you review our NDA or RFP?
Upload a PDF or DOCX up to 2 MiB in the contact form or final RFP step, or email sales@managedsecurityservices.io. Documents go to our team, not the AI. Uploading an NDA does not automatically accept it.
Does the builder send automatically?
No. Review the draft and clarification questions, then submit your contact details and message. Drafts stay in the open page without browser storage.
What if an incident is active?
This is not an emergency dispatch channel. Use your established response process and contact your response provider directly. An RFP can document later retainer requirements; it does not mobilise responders.
Is the catalogue a quote?
No. Scope, fees, response targets, licences, personnel and contractual terms require a separate agreement.
