When this workstream fits
Define log coverage, triage ownership, escalation and response authority before buying or extending a monitoring service.
Use this page to describe a requirement, then validate the delivery model with Atlant Security. Describe whether you need a new capability, an extension to an internal team or a change to an existing provider. Identify who owns approvals and who will maintain the results.
What to specify in the proposal
- Detection and log-source requirements
- Responsibility matrix and escalation runbooks
- Onboarding acceptance and service-review measures
Agree which items are initial project deliverables, which recur and which remain with your organisation. Set an acceptance check for each output and name the person who can approve it. Track recurring work separately from onboarding projects so neither disappears into an ambiguous monthly commitment.
Inputs for a useful conversation
- Current SIEM, EDR and cloud security tools
- Existing SOC or provider coverage
- Required hours, time zones and log-retention constraints
Approximate counts and high-level descriptions are sufficient initially. Detailed configurations, access arrangements and sensitive documents can follow through an agreed confidential channel.
Questions that change the scope
- Do you need a new provider, co-managed support or integration with an existing SOC?
- Who may contain an incident, and outside which hours is coverage required?
Explain any renewal deadline, current supplier dependency or planned platform change. Bring unresolved decisions into the RFP. An unknown is more useful than an invented licence, assumed staffing model or unapproved production change.
Service boundaries to confirm
An independently staffed Atlant SOC, 24/7 monitoring, response times, tool licences and alert volumes are not assumed. Delivery, partners and contractual targets must be confirmed.
Your requirements are not supplier commitments until the relevant proposal and agreement are accepted. Record exclusions, dependencies and how environment changes enter scope.
Published service context
Delivery model to agree: Atlant Security source ↗
Build your services RFP to match your platforms and support needs, or send an enquiry with your NDA or RFP.
